WhatsApp Automation and Chatbots
Integrations and Communication
Answer customers on WhatsApp — even when you are busy
We connect WhatsApp to your business so common questions are answered, enquiries are captured and your team is notified at the right moment.
For many customers, WhatsApp is the easiest way to reach a business. But messages arrive at all hours, get lost between phones and repeat the same questions.
We build WhatsApp automations and chatbots that reply to common questions, collect the details your team needs, send order or appointment updates, and hand the conversation to a person when it matters.
Messages missed or answered late
Enquiries arrive outside working hours or while the team is busy.
The same questions every day
Prices, hours and availability are explained again and again.
Conversations scattered across phones
Nobody has a full picture of who asked what.
Faster replies
Customers get an immediate, helpful response.
Captured enquiries
Contact details and requests are saved automatically.
Timely updates
Order, booking and payment notifications sent without manual effort.
WhatsApp Business API setup
Automated replies and chatbot flows
Lead capture into your CRM or database
Notification messages
Human hand-off rules
Testing and documentation
Discover
We review the questions and requests you receive.
Plan
We design conversation flows and confirm scope.
Design
We write the messages and hand-off rules with you.
Build
We connect WhatsApp and build the automation.
Launch
We go live and monitor real conversations.
Support
We refine replies and add flows over time.
Request a Quote
Request a Quote
Do I need the WhatsApp Business API?
For automated messaging at scale, yes. We guide you through the setup and verification process as part of the project.
Overview
Problems this solves
What you gain
What you receive
How it works
Tools and technologies
Frequently asked questions
Ready to get started?
Based in Lebanon. Serving businesses in Lebanon and worldwide.
Write to contact@nextgenlb.io
or request a quote.